Plug, Play & Enjoy Guarantee

We guarantee you will enjoy your Pro-Wired Electronics. If for any reason you no not, simply send them back within 28 days of receiving them, and we will help you find a solution that better matches your playing style, or issue a full refund.

Warranty

At ObsidianWire we use only the absolute best components and craftsmanship. We are so confident that you will experience years of trouble free use, that we guarantee it with an industry leading, three year warranty.
If you feel that your Pro-Wired Electronics are not working like they should, please contact us and we will fix or replace them as soon as possible.

Procedure for Return of Faulty Goods

Email us at info@obsidianwire.com to notify us of any problems. We will work with you to rectify the issue.

Delivery

Delivery is available to suitable addresses worldwide. Some products may incur a delivery charge, which will be outlined at the checkout stage of purchase. Goods purchased from our website will be delivered on the date and to the address specified by the registry holder, excluding Sundays and public holidays. It is the registry holder’s obligation to ensure that the correct delivery address is given. We will not be held responsible for any loss or damage arising from a late or missing delivery that is beyond our control.

Pricing

All prices on our site are displayed in US$. We reserve the right to change advertised prices at any time before your order has been processed and payment accepted.
All goods shipped to an address within New Zealand include New Zealand Goods and Services Tax (GST) of 15%.

Disclaimer

The terms "Strat®", "Stratocaster®", "Tele®", "Telecaster®", "P Bass®", Precision Bass®, "J Bass®" & "Jazz Bass®" are registered trademarks of Fender Musical Instruments Incorporated (FMIC). We use these terms to describe the compatibility of our pro-wired electronics only. ObsidianWire is in NO way affiliated with or supported by FMIC.
The term "Gibson®" , "Epiphone®" & "Les Paul®" are registered trademarks of Gibson Guitar Corp. We use these terms to describe the compatibility of our Pro-wired electronics only. ObsidianWire is in NO way affiliated with or supported by Gibson Guitar Corp.

Copyright

All materials displayed or available from this website are the property of the ObsidianWire unless otherwise stated.

Privacy

We collect personal information from you, including information about your:

    name
    contact information

We collect your personal information in order to:

    fulfill orders

Providing some information is optional. If you choose not to enter contact & delivery details, we'll be unable to deliver your order.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@obsidianwire.com.