Shipping

Holiday Shipping: Expect shipping delays

The team will be taking a hard earned break over the Christmas / New Years period.

US Orders:

Standard in stock US orders will ship as usual. Please expect delays due to order volumes.

Custom shop items will start to ship when we return on the 6th January 2025

All Other Orders:

Orders will not ship until we return on the 6th of January 2025. Please expect and allow for delays.

Where We Ship To

We are currently shipping direct to:

United States
Australia
Brazil
Canada (Custom Shop only)
Hong Kong
Iceland
Indonesia
Isle Of Man
Malaysia
New Zealand
Norway
Philippines
Saudi Arabia
South Korea
Switzerland
Taiwan
United Kingdom

For other countries - See International Dealers. If your country is not listed, and there is no dealer near you, please get in touch with us.

All shipping costs and delivery options are calculated at checkout.

Shipping Costs and Timeframes

Shipping costs and delivery timeframes are calculated at checkout and will vary depending on delivery location and carrier selected.

Where We Ship From

United States

Standard Orders

Ship from Michigan, USA

Please note that due to the way in-state taxes are collected, we cannot ship website orders within Michigan state. If you are based in Michigan, please get in touch with one of our dealers. Apologies for any inconvenience caused.

Custom Shop Orders

(Pro-Wired™ Loaded Pickguards and Custom Loaded Control Plates)

Ship Direct from Christchurch, New Zealand

All ObsidianWire™ Loaded pickguards and customised control plates are made to order and ship direct from our location in Christchurch, New Zealand. We have an expected build time of 1-3 business days, and will let you know if we expect any delays.

Rest of World

Ship Direct from Christchurch, New Zealand

We ship all orders outside of the United States, from our workshop in Christchurch, New Zealand.

Taxes and Duties

ObsidianWire® DOES NOT pay duties, taxes or customs clearance charges.

Duties and taxes charged by your local customs agency, will be your own responsibility.

If you live outside the USA, we recommend checking with your own country's customs agency what these may be prior to ordering.

If you are concerned, consider ordering from dealer near you

International Dealers

Custom shop Loaded Control plate for Jazz bass

Arrived quickly, great packaging, nice personalised note, easy to install, very happy with the product. Thank you.

Install Time: 11 - 20 minutes

Build Quality:

Very bad

Excellent

Functionality:

Same as stock

Greater range of sounds

Sound:

Terrible

Amazing

Easy Installation, Excellent Sound!

My best friend had a strat he attempted to mod into an HHH configuration almost 20 years and was never able to get sound of it. I secretly borrowed his guitar and installed this in about 20 minutes. Used some pickups he had mentioned, leveled the frets, docked the bridge (per his original plan), and cleaned it thoroughly. It sounds and feels great now. I cannot wait to give it back to him for Christmas. He's going to be very surprised! Installation is painless and having a blender is a fun addition to get a few more unique tones out of it.

Amazing Performance

Not only is it an upgrade but the sound feels so natural and clear and the overall build is good quality. Totally worth the money and time. Will most likely use this on my future builds. Thank you!

Love it!

I made a parts caster for my son. The no solder feature is great. Made installation a breeze. I like the fact that if he wants to change the pickups it will be easy to swap them out. Love the 4th position. It adds a little extra to the tele.

Gilmour Mod

Bought a second one for my Fender Strat after installing one for my Squire CV50 Strat. Love it, easy to change pickups, I like the push/pull pot is on the lower tone pot. When pulled up it’s out of the way from the strumming hand. Sounds better than the stock controls, IMO. Great Design, that’s why I bought two!